Ordering a print from Andrew Bertuleit Photography means you’re getting a print made with quality materials.
The paper is Sihl Masterclass lustre Photo Paper 300, imported from Europe.
My printer is a 44” Epson 9900 with eleven separate ink colours and I only ever use genuine Epson inks.
The mailing tubes are thick and strong and the print is wrapped in acid free tissue paper.
Postage worldwide includes signature on delivery and a tracking number which I’ll send to you on the day of posting so you can see where your print is along the delivery chain and approximately when it will arrive (bear in mind that for overseas deliveries, time spent in customs can be unpredictable).
If, in the event your mailing tube was to arrive damaged, check the condition of the print inside before you sign for it, if that’s possible. If the print is damaged in any way then ask them to send it back to me so I can lodge a claim for damages and post you a new one.
If you open an otherwise unscathed tube to find your print is defective in any way, take photos and email them to me so I can fix this for you.
If you’ve just opened the tube and you’re keen to unroll your print for a quick look, please be careful. If it’s a large print and you’re not used to handling them, it can be easy to hold it the wrong way and end up with a crease that won’t come out. Much as I’d like you to see the print right away, I recommend you leave it rolled up until you’re at the framers and let them do the handling, just in case.
Most of my prints are standard European frame sizes - A2, A1, AO - so they'll fit into ready-made, standard sized frames. And because the print already has a white border around the image and because the paper has a lustre finish, it can go straight into the frame without the need for a mat. This makes it a simple, quick and inexpensive way to get a great looking result. It’s possible to do your own framing but if you leave it up to the pros it shouldn’t add much to the cost of the frame and you’ll get the best result.
A note for the framer. Some of my prints will be trimmed to the exact size and some will be slightly larger and need to be trimmed back before fitting. In that case a grey line shows the correct size (the excess paper outside the grey line serves to protect the edge of the print until it's ready to go in the frame).
If you’d like something a little fancier than a plain ready-made frame, you can always custom frame your print, in which case you would use a mat (or two) and choose a frame that's more suited to the image. If so, for an AO print, I’d recommend leaving around 20mm of the white border on the top and sides, 30mm on the bottom to include the text under the image, and a mat width of around 70mm.
Then choose a frame with a style and colour that works well with the combination of image and mat and you’ve got a unique piece of artwork. Your framer should be able to help with all those choices.
If you’re in a rental house or apartment and there are restrictions on what you can do to the walls - for example, you might not be allowed to screw in a hook - then consider a product like 3M picture hanging strips which will allow you to ‘hang’ your frame without damaging the wall. These adhesive strips are made specifically for fixing frames to the wall and can be removed without trace, provided you follow the instructions.
Another option is to have your print mounted on 10mm black adhesive foam board and avoid framing altogether. This will give you an extremely lightweight mounted print with a 10mm black edge that can be easily fixed to the wall with adhesive strips or even BluTac. The absence of glass might be a bonus if it’s in a child’s room (or a boat or caravan). This option works best when the wall has some colour to it so you can get a nice contrast between the white border around the image and the wall.
If your framed print is going to be close to a window with a lot of direct light coming through and you’re worried about excessive reflections, non-reflective glass is a good way to cut down on glare. It costs a bit more but it does make a difference.
Let me know if you have any questions at all - I'd be happy to help.